During her career journey, Tess has willingly taken on various roles, responsibilities, tasks and challenges. As a result of working from the bottom up to management, she has a micro and macro view to identify problems, streamline processes and implement effective, creative solutions to synergise and align departments throughout the company.

Her regional/global hands-on experience include:

• Office Operations
• Human Resource Management and General Administration
• Accounting and finance
• Sales Marketing
• Macroeconomic research preparation as well as data analytics
• Print publishing/Production
• Information Technology (Advanced MS Office, PHP coding, Adobe Illustrator, Corel Draw, Photoshop, Digital transformation tools/solutions)
• Preparing and documenting SOPs (Standard Operating Procedures), Customer Service Recovery, Logistics and Finance and Employee Handbook
• Culture and change management advisory

Her hands-on experience in Information Technology, coding and project management, enables her to design and set up on-demand websites for any business/industry.  Tess is a creative consultant providing digital transformation solutions, from practical training in MS Office using advanced excel formulas and macros to simplify routine jobs, to creating or setting up custom analytical crm databases and online shopping malls.

Tess holds a Bachelor of Business Management degree from the University of Western Sydney and currently resides in Singapore.